I ordered this product to be delivered as a birthday gift. Due to COVID restrictions I ordered at the end of the January and asked for delivery on 12th February.
Imagine my surprise when my friend messaged me on the 30th January to say thank you for his gift: I hadn’t even had any notification it had been despatched!!!
I emailed to query this and was told it was “human error”. The apology was woeful: there was no explanation as to why I wasn’t notified of shipping etc and not even an offer to refund my delivery fees.
The item was well received and was as described, but as a birthday present you look an idiot sending it 2 weeks early... I’m sure if you don’t mind about when you receive something it would be worth 5 stars, but be careful if you select a specific delivery date. I accept it says delivery dates can’t be guaranteed but I would expect it to be in reasonably close proximity!
Dorset Letterbox Charcuterie