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Help with an existing order

How to check the status of your order

The Orders page in your Yumbles account confirms the status of your order, and provides tracking information if your order has been dispatched on a tracked service.

(You will need to login first if you haven't already. There is no guest checkout on Yumbles so just login with the email address you used to place your order.)

How to contact the Seller

If you need any more help with your order simply click on the “Contact the Seller” link you will see next to the order on your Orders page to send the maker you ordered from a direct message. They will be happy to help you.

You will receive their reply within 1-2 working days by email and a copy will also appear in your Yumbles inbox.

Go to My Orders

If you need any further help with your order that the Maker has not been able to provide when you contacted them, or if you are unhappy in any way with the response they have provided, then please contact Yumbles support here.

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